# OsTicket

> A lightweight open source ticketing system for customer support

- Canonical URL: https://fosshunter.com/tools/osticket
- JSON export: https://fosshunter.com/tools/osticket.json
- Website: https://github.com/osTicket/osTicket
- Category: Productivity
- Open source: yes
- Self-hostable: yes
- Verified listing: no
- Featured: no
- Published at: 2026-11-03T05:54:40+00:00
- Catalog revision: `1213258780`

## Repository metrics (point-in-time)

- Repository: https://github.com/osTicket/osTicket
- Stars: 4001
- Forks: 1852
- Open issues: 1220
- License: GPL-2.0
- Last push: 2026-06-17T22:06:29+00:00
- Metrics observed at (synced_at): 2026-11-04T07:16:43+00:00
- Archived: no

Tags: php, Productivity, Ticketing, Support
Tech stacks: Apache, IIS, javascript, mysql, php

## Features
- Integrates inquiries from email, phone, and web-based forms seamlessly. *(highlighted)*
- Offers a multi-user web interface to manage and archive all requests. *(highlighted)*
- Provides a lightweight and reliable setup for customer support teams. *(highlighted)*

## Description

OsTicket is a widely used open source support ticket system. It seamlessly integrates inquiries from email, phone, and web forms into a multi-user interface, helping you manage, organize, and archive support requests efficiently.

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Source: [FOSSHunter — OsTicket](https://fosshunter.com/tools/osticket) — cite `synced_at` and the catalog revision when quoting metrics.
Interpretation rules: https://fosshunter.com/llms-full.txt