Open Source Self-Hosted Customer Support

Chatwoot

Open source omnichannel customer engagement platform

whatsapp Customer Support Chat Widget LiveChat Actioncable Intercom Conversation

docker javascript nodejs redis Tailwind CSS typescript vue

Visit Website Repository Main Repository Official Documentation

Screenshots

A closer look at the product interface and key surfaces.

5 images

At a glance

Primary use case: Open source omnichannel customer engagement platform
Best for: Customer Support — whatsapp, Customer Support
Stack: docker, javascript, nodejs, redis
License: NOASSERTION
Maintenance: 6 days ago
Access: Open source · Self-hosted
Documentation path: https://www.chatwoot.com/help-center

Resource map

Website

https://github.com/chatwoot/chatwoot

Repository

https://github.com/chatwoot/chatwoot

Documentation

https://www.chatwoot.com/help-center

Source

https://github.com/chatwoot/chatwoot

About this tool

Chatwoot is an open source customer engagement platform that provides a unified view of conversations from channels like live chat, email, and social media, offering a powerful alternative to Intercom and Zendesk.

Repository

Stars

34,446

Forks

8,184

Issues

1,245

License

NOASSERTION

Last Push

6 days ago

Features

Consolidates messages from WhatsApp, Facebook, and Instagram into a single unified inbox.
Automates customer interactions and repetitive tasks using built-in AI agents and chatbots.
Facilitates team collaboration on customer queries through private internal notes and assignments.