Open Source Self-Hosted customer support

Zammad

Streamline customer support across email, chat, and social media

ticketing-system Customer Support Ticketing Customer Care

docker javascript nodejs php Tailwind CSS typescript vue

Visit Website Repository Main Repository Official Documentation

Screenshots

A closer look at the product interface and key surfaces.

5 images

At a glance

Primary use case: Streamline customer support across email, chat, and social media
Best for: customer support — ticketing-system, Customer Support
Stack: docker, javascript, nodejs, php
License: AGPL-3.0
Maintenance: 11 hours ago
Access: Open source · Self-hosted
Documentation path: https://docs.zammad.org/

Resource map

Website

https://github.com/zammad/zammad

Repository

https://github.com/zammad/zammad

Documentation

https://docs.zammad.org/

Source

https://github.com/zammad/zammad

About this tool

Zammad is a web based open source helpdesk and customer support system designed to manage inquiries across multiple channels including email, telephone, and social media, ensuring teams stay organized and responsive to every customer need.

Repository

Stars

5,592

Forks

984

Issues

463

License

AGPL-3.0

Last Push

11 hours ago

Features

Connects multiple communication channels like email, chat, and phone into one unified interface.
Includes smart automation tools and productivity features to help teams respond faster.
Provides full control over data with a flexible open source foundation and self hosting options.